Click & Collect on SEO Libraries App

Mohawk Community Library offers a curbside pickup service called Click & Collect.  Click & Collect is a safe and convenient way for patrons to pick up holds that are currently available for them.  Patrons can access Click & Collect by using the SEO Libraries App.  The button to request Click & Collect will appear in the app under the patron’s holds once their items are available to pick up. Please contact the front desk for questions about Click & Collect or use the detailed instructions below.

How to Use Click & Collect

Step 1

  • From the SEO Libraries App, find an item you would like to place on hold
  • Verify that the item is labeled “BEING_HELD” under your list of current holds in My Account
  • Click > Click & Collect

Step 2

  • Enter your information on to help the staff identify you when it’s me to bring out your items
  • Examples are your vehicle make, model and license plate number
  • Select I’m on my way when you are headed to pickup your items

Step 3

  • Allow for either GPS tracking or select an ETA option
  • Tap > "I’m here!" when you have arrived 

Step 4

  • Receive status updates as the staff prepares and brings out your items
  • When you have received your items, hit "Done" to complete the transaction